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Consistent cleaning services for Inclusion Housing

When the new Inclusion Housing site at Albion Mill in Blackburn opened its doors in November 2021, we were delighted to be the team to clear away the building dust ready for its first group of new residents.

With a diverse and talented team of experienced professionals from all areas of public and private sector housing and social care professions, Inclusion Housing provides housing support for adults with physical and/or mental disabilities. Adopting a unique approach to care, they offer a contemporary service which places the needs of their tenants at the heart of everything they do, allowing them to deliver specialist and bespoke support with the aim to provide quality housing and healthcare to vulnerable people, and ultimately empower them to pursue a path to education, employment, community integration, and independent living. 

With a substantial site with over 70 apartments, a large reception hub, numerous communal areas and a sizeable staff quarters, the team at Inclusion Housing approached us to first and foremost get the property ready for tenants ahead of the official opening, before deciding to employ the Cleanbright team on a long-term basis to provide regular cleaning services for the protection of their residents, staff and visitors. 

Three months on, we’re pleased to have built an excellent working relationship with the Inclusion Housing team at Albion Mill, providing effective and reliable cleaning services throughout the day, seven days a week.

When the Cleanbright team came on board, the construction works here at Albion Mill had only just been completed, so they really had their work cut out for them in getting the apartments, communal areas and staff quarters ready for us, but they did an incredible job. Sarah deployed a specialist cleaning team to us, and they were on site every single day for a period of two weeks, each of them working really hard to help us with getting everything up and running. We then decided to work with them long-term, and employed them to provide daily cleaning services. Ours is a big building, so there’s a lot to keep on top of, but we know that we can trust the Cleanbright team to get the job done. They’re all dedicated and professional in their work, and they’re here pretty much around the clock to make sure the place is kept spotless. From the door handles and touch points to the internal windows, communal toilets, stairwells and reception area, the whole building is sparkling clean, and we couldn’t wish for a better team to be working with. We regularly receive comments from residents and visitors about how well the toilets are kept, which is always lovely for us to hear. Overall, the service we’ve received from Cleanbright has been fantastic, and I’d have no hesitation in recommending them to other businesses.
- Chrissy Stuttard
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